Support Tickets
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8
Total Tickets
3
Open
5
Resolved
#TKT001
In Progress High PriorityPayment failed for concert tickets
I tried to book tickets for the upcoming concert but my payment keeps failing. I've tried multiple cards but none of them work...
Created: Aug 1, 2025
Last updated: 2 hours ago
Payment Issues
Last reply from Support Team
#TKT002
Resolved Medium PriorityUnable to download tickets
I purchased tickets but can't find the download option. The email confirmation doesn't have any download links either...
Created: Jul 28, 2025
Resolved: Jul 29, 2025
Technical Issues
Issue resolved successfully
4 replies
#TKT003
Open Low PriorityFeature request: Dark mode
It would be great if the website had a dark mode option for better viewing experience during night time...
Created: Jul 25, 2025
Last updated: 3 days ago
Feature Request
Waiting for response
1 reply
#TKT004
Closed Medium PriorityAccount login issues
I can't log into my account. Password reset emails are not coming through to my email address...
Created: Jul 20, 2025
Closed: Jul 22, 2025
Account Issues
Ticket closed
6 replies
#TKT005
In Progress High PriorityRefund not processed
I cancelled my booking 10 days ago but haven't received the refund yet. Please process it urgently...
Created: Jul 18, 2025
Last updated: 1 day ago
Refund Issues
Last reply from Support Team